At PerfumeCo. we strive to provide a seamless and efficient delivery experience for our customers across the United Kingdom. This Delivery Policy outlines important information regarding our shipping methods, estimated delivery times, charges and any additional terms and conditions related to the delivery of your order.
Delivery Options | Cost |
Standard Delivery (3 to 5 working days) | £3.99 |
Express Delivery (2 to 3 working days) | £5.99 |
DPD Delivery (2 to 3 working days) | £7.99 |
We offer free standard delivery within the United Kingdom when you spend over £50.
Upon dispatch, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the courier’s website.
Please ensure that the delivery address provided during checkout is accurate and complete. We will not be responsible for any delays or failed deliveries resulting from incorrect or incomplete address information. If you need to make changes to your delivery address, kindly contact our customer support team at sales@perfumeco.co.uk as soon as possible.
If you have received a defective or damaged item, please email us at sales@perfumeco.co.uk within 48 hours of delivery and attach pictures of the damaged item so that we can assess the damage. Please do not dispose of the item until you have heard back from us. We cannot consider any complaints without clear proof of faulty or damaged item(s).
While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions, public holidays or disruptions in courier services may occasionally cause delays. We appreciate your understanding in such situations.
